{"id":10518,"date":"2021-10-23T18:35:03","date_gmt":"2021-10-23T17:35:03","guid":{"rendered":"https:\/\/www.laparaups.com\/faq\/"},"modified":"2026-11-11T08:33:53","modified_gmt":"2026-11-11T07:33:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.laparaups.com\/pt-pt\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kb-row-layout-id183_9ef6af-f9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id183_9ef6af-f9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id183_9ef6af-f9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id183_9ef6af-f9{background-image:url('https:\/\/laparaups.com\/wp-content\/uploads\/2024\/04\/importancia-SAI-scaled.png');background-size:cover;background-position:55.00000000000001% 27%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id183_9ef6af-f9 > .kt-row-layout-overlay{opacity:0.35;background-color:var(--global-palette3, #1A202C);mix-blend-mode:luminosity;}@media all and (max-width: 1024px){.kb-row-layout-id183_9ef6af-f9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id183_9ef6af-f9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id183_9ef6af-f9 alignfull has-theme-palette3-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column183_d77116-75 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column183_d77116-75 > .kt-inside-inner-col{flex-direction:column;}.kadence-column183_d77116-75 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column183_d77116-75 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column183_d77116-75{position:relative;}@media all and (max-width: 1024px){.kadence-column183_d77116-75 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column183_d77116-75 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column183_d77116-75 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54, .wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54[data-kb-block=\"kb-adv-heading183_591df5-54\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54[data-kb-block=\"kb-adv-heading183_591df5-54\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54[data-kb-block=\"kb-adv-heading183_591df5-54\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54, .wp-block-kadence-advancedheading.kt-adv-heading183_591df5-54[data-kb-block=\"kb-adv-heading183_591df5-54\"]{font-size:24px;}}<\/style>\n<h2 class=\"kt-adv-heading183_591df5-54 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading183_591df5-54\">faq<\/h2>\n<\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id183_729c27-10 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id183_729c27-10 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id183_729c27-10 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-sm, 1rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:80px;padding-bottom:80px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id183_729c27-10 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}.kb-row-layout-id183_729c27-10 .kt-row-layout-top-sep{height:100px;}.kb-row-layout-id183_729c27-10 .kt-row-layout-top-sep svg{width:100%;}.kb-row-layout-id183_729c27-10 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id183_729c27-10 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id183_729c27-10 > .kt-row-column-wrap{row-gap:var(--global-kb-gap-md, 2rem);padding-top:80px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id183_729c27-10 .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id183_729c27-10 alignfull has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column183_141624-92 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column183_141624-92 > .kt-inside-inner-col{flex-direction:column;}.kadence-column183_141624-92 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column183_141624-92 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column183_141624-92{position:relative;}@media all and (max-width: 1024px){.kadence-column183_141624-92 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column183_141624-92 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column183_141624-92 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e, .wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e[data-kb-block=\"kb-adv-heading183_6cfb46-1e\"]{margin-top:0px;margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);text-align:center;font-size:var(--global-kb-font-size-lg, 2rem);line-height:1.2;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e[data-kb-block=\"kb-adv-heading183_6cfb46-1e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e[data-kb-block=\"kb-adv-heading183_6cfb46-1e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e, .wp-block-kadence-advancedheading.kt-adv-heading183_6cfb46-1e[data-kb-block=\"kb-adv-heading183_6cfb46-1e\"]{font-size:20px;}}<\/style>\n<h2 class=\"kt-adv-heading183_6cfb46-1e wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading183_6cfb46-1e\">Perguntas Frequentes<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45, .wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45[data-kb-block=\"kb-adv-heading183_d3f859-45\"]{max-width:70%;margin-right:auto;margin-left:auto;margin-top:var(--global-kb-spacing-xxs, 0.5rem);margin-bottom:0px;text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45[data-kb-block=\"kb-adv-heading183_d3f859-45\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45[data-kb-block=\"kb-adv-heading183_d3f859-45\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45, .wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45[data-kb-block=\"kb-adv-heading183_d3f859-45\"]{max-width:85%;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45, .wp-block-kadence-advancedheading.kt-adv-heading183_d3f859-45[data-kb-block=\"kb-adv-heading183_d3f859-45\"]{max-width:100%;font-size:18px;}}<\/style>\n<p class=\"kt-adv-heading183_d3f859-45 wp-block-kadence-advancedheading has-theme-palette-4-color has-text-color\" data-kb-block=\"kb-adv-heading183_d3f859-45\">Reunimos as perguntas mais habituais para que encontre respostas r\u00e1pidas e claras. E se ainda tiver alguma d\u00favida, contacte-nos: teremos todo o gosto em ajudar. <\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column183_a0da7c-ca > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kadence-column183_a0da7c-ca > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column183_a0da7c-ca > .kt-inside-inner-col{flex-direction:column;}.kadence-column183_a0da7c-ca > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column183_a0da7c-ca > .kt-inside-inner-col{background-color:var(--global-palette7, #EDF2F7);}.kadence-column183_a0da7c-ca > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column183_a0da7c-ca{position:relative;}.kadence-column183_a0da7c-ca, .kt-inside-inner-col > .kadence-column183_a0da7c-ca:not(.specificity){margin-top:var(--global-kb-spacing-md, 2rem);}@media all and (max-width: 1024px){.kadence-column183_a0da7c-ca > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column183_a0da7c-ca > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);flex-direction:column;justify-content:center;}.kadence-column183_a0da7c-ca, .kt-inside-inner-col > .kadence-column183_a0da7c-ca:not(.specificity){margin-top:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column183_a0da7c-ca kadence-column_c5113a-9d\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id183_60f8ee-af .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:20px;}.kt-accordion-id183_60f8ee-af .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-5xl, 10rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#eeeeee;border-right-color:#eeeeee;border-bottom-color:#eeeeee;border-left-color:#eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette9, #ffffff);font-size:var(--global-kb-font-size-md, 1.25rem);line-height:1.1;letter-spacing:-0.2px;font-family:var( --global-body-font-family, inherit );font-weight:500;color:var(--global-palette3, #1A202C);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id183_60f8ee-af .kt-blocks-accordion-header:focus-visible{background:var(--global-palette9, #ffffff);border-top-color:#d4d4d4;border-right-color:#d4d4d4;border-bottom-color:#d4d4d4;border-left-color:#d4d4d4;}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id183_60f8ee-af .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette1, #3182CE);background:var(--global-palette9, #ffffff);}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id183_60f8ee-af:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kt-accordion-id183_60f8ee-af .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:var(--global-kb-spacing-3xl, 6.5rem);}}@media all and (max-width: 1024px){.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#eeeeee;border-right-color:#eeeeee;border-bottom-color:#eeeeee;border-left-color:#eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id183_60f8ee-af .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-right-color:#d4d4d4;border-bottom-color:#d4d4d4;border-left-color:#d4d4d4;}}@media all and (max-width: 767px){.kt-accordion-id183_60f8ee-af .kt-accordion-inner-wrap{display:block;}.kt-accordion-id183_60f8ee-af .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:20px;}.kt-accordion-id183_60f8ee-af .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#eeeeee;border-right-color:#eeeeee;border-bottom-color:#eeeeee;border-left-color:#eeeeee;font-size:16px;}.kt-accordion-id183_60f8ee-af > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id183_60f8ee-af .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-right-color:#d4d4d4;border-bottom-color:#d4d4d4;border-left-color:#d4d4d4;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id183_60f8ee-af kt-accordion-has-17-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane183_40e6e3-59\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>O que \u00e9 um SAI?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">O SAI (Sistema de Alimenta\u00e7\u00e3o Ininterrupta) ou UPS em ingl\u00eas (Uninterruptible Power Supply) \u00e9 um dispositivo que fornece energia el\u00e9trica em caso de corte de corrente el\u00e9trica, gra\u00e7as \u00e0s baterias que incorpora.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tamb\u00e9m regula o fluxo el\u00e9trico, controlando as subidas e descidas de tens\u00e3o (picos) que ocorrem na rede el\u00e9trica, eliminando harm\u00f3nicos da rede el\u00e9trica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estes dispositivos s\u00e3o habitualmente utilizados para proteger computadores, equipamentos de telecomunica\u00e7\u00f5es e qualquer tipo de equipamento el\u00e9trico aos quais uma interrup\u00e7\u00e3o inesperada da corrente el\u00e9trica ou um pico de corrente poderiam causar perda de informa\u00e7\u00e3o e, inclusive, danos irrepar\u00e1veis.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane183_4e0ea4-bb\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>O que \u00e9 um AVR?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">O AVR (acr\u00f3nimo do ingl\u00eas Automatic Voltage Regulator) \u00e9 um regulador de voltagem, ou seja, um equipamento que aceita um intervalo de voltagem de entrada vari\u00e1vel, mas fornece uma tens\u00e3o constante na sua sa\u00edda. Regulam o fluxo el\u00e9trico, controlando as subidas e descidas de tens\u00e3o (picos) que ocorrem na rede el\u00e9trica, de modo a permitir proteger os equipamentos ligados ao AVR de sobretens\u00f5es e picos de baixa tens\u00e3o que s\u00e3o comuns. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao contr\u00e1rio dos SAIs, os AVRs n\u00e3o cont\u00eam baterias que permitam aos dispositivos continuar a funcionar em caso de corte el\u00e9trico.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane183_209a88-bb\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Que tipos de SAIs existem?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Existem tr\u00eas tipos diferentes de SAI: <strong>Off-Line, Interativo e On-Line.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Num <strong>SAI Off-Line<\/strong> os dispositivos s\u00e3o alimentados pela corrente el\u00e9trica. O SAI entra em funcionamento quando ocorre uma falha de corrente, momento em que, quase instantaneamente, fornece a corrente proveniente das suas pr\u00f3prias baterias. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Aplica\u00e7\u00e3o<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Zonas com poucas perturba\u00e7\u00f5es e rede de boa qualidade<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Esquema<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/www.laparaups.com\/wp-content\/uploads\/2019\/07\/img-sobre02.jpg\" alt=\"\" class=\"wp-image-386\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>O SAI Interativo<\/strong> \u00e9 similar ao Off-Line, mas incorpora um microprocessador especial que controla as varia\u00e7\u00f5es da rede em \u00b115%, regulando a tens\u00e3o de sa\u00edda (efeito Buck\/Boost), sem descarregar as baterias. No momento em que h\u00e1 um corte de corrente, as baterias entram automaticamente em funcionamento. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Aplica\u00e7\u00e3o<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Desde PC a servidores com pequenas redes, escrit\u00f3rios, gabinetes\u2026<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Esquema<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/www.laparaups.com\/wp-content\/uploads\/2019\/07\/img-sobre03.jpg\" alt=\"\" class=\"wp-image-388\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Um <strong>SAI On-Line<\/strong>, tamb\u00e9m chamado de dupla convers\u00e3o, fornece energia el\u00e9trica continuamente das suas baterias enquanto estas s\u00e3o carregadas pela rede. Desta forma, oferece prote\u00e7\u00e3o total contra todos os problemas relacionados com a corrente el\u00e9trica. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Aplica\u00e7\u00e3o<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Qualquer instala\u00e7\u00e3o inform\u00e1tica, cr\u00edtica e imprescind\u00edvel (redes de dados, servidores, telecomunica\u00e7\u00f5es, ind\u00fastria\u2026)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Esquema<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/www.laparaups.com\/wp-content\/uploads\/2019\/07\/img-sobre04.jpg\" alt=\"\" class=\"wp-image-390\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane183_5ea1f6-df\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Que tipo de SAI preciso?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Dependendo do tipo de energia el\u00e9trica dispon\u00edvel e do tipo de carga que se pretende proteger, aconselha-se a utiliza\u00e7\u00e3o dos seguintes tipos de SAI:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SAI On-Line: Em \u00e1reas com um sistema el\u00e9trico inst\u00e1vel, com frequentes varia\u00e7\u00f5es de tens\u00e3o e cortes.<br\/>Para aplica\u00e7\u00f5es industriais, prote\u00e7\u00e3o de equipamento cr\u00edtico.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SAI Off-Line:<\/strong> Zonas com poucas perturba\u00e7\u00f5es el\u00e9tricas e rede de boa qualidade<br\/>Aplica\u00e7\u00f5es dom\u00e9sticas ou pequenos escrit\u00f3rios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SAI Interativo:<\/strong> Zonas que sofrem varia\u00e7\u00f5es de tens\u00e3o, rede inst\u00e1vel, \u00e9pocas de tempestades frequentes.<br\/>Pequenas redes dom\u00e9sticas ou escrit\u00f3rios, gabinetes, etc.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane183_57f85c-bc\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a>Que capacidade de SAI preciso?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">A unidade utilizada para medir a capacidade de um SAI \u00e9 o Voltampere (VA), tamb\u00e9m chamada \u00abpot\u00eancia aparente\u00bb. No entanto, facilitamos a capacidade tamb\u00e9m em Watts, que \u00e9 a \u00abpot\u00eancia ativa\u00bb, de modo a que n\u00e3o tenha dificuldade em escolher o SAI mais adequado \u00e0s suas necessidades. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Este \u00e9 um quadro orientador com os consumos estimados dos dispositivos e sistemas mais frequentes:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/www.laparaups.com\/wp-content\/uploads\/2019\/07\/img-sobre01.jpg\" alt=\"\" class=\"wp-image-392\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane183_ec7bb3-6f\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a>Qual \u00e9 a carga que se pode ligar a um SAI?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Dependendo do tamanho e tipo de SAI, pode-se ligar mais ou menos quantidade de carga. Nas fichas t\u00e9cnicas aparecem os valores de capacidade m\u00e1ximos tanto em Watts (W) como em Voltampere (VA). \u00c9 aconselh\u00e1vel que a carga ligada ao SAI n\u00e3o seja superior a 70% do m\u00e1ximo suportado. Normalmente, os fabricantes utilizam os Watts para medir o consumo de pot\u00eancia dos seus dispositivos.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 importante salientar que as impressoras laser N\u00c3O devem ser nunca ligadas a um SAI, uma vez que os picos de corrente que emitem ao ligar ou ao imprimir podem danificar o SAI.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-13 kt-pane183_65d48c-1b\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a><\/a><a>Durante quanto tempo funciona um SAI durante um corte de luz?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Ao tempo que um SAI dura a fornecer energia aos dispositivos ligados na aus\u00eancia de rede el\u00e9trica, denomina-se tempo de autonomia. Nas fichas t\u00e9cnicas vem expresso em minutos e s\u00e3o aplic\u00e1veis a uma carga de aproximadamente 50%. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em caso de necessidade de mais tempo de autonomia, e sempre que o sistema de carga do SAI o permita, podem ser adicionadas mais baterias.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane183_ad19df-eb\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a><\/a><a><\/a><a>Se o SAI j\u00e1 protege os meus dispositivos, para que preciso do software?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Instalando o software no nosso computador e ligando o PC ao SAI por meio das portas USB ou RS-232, conseguimos comunicar o SAI com o nosso computador. Desta forma, podemos programar o encerramento do sistema, al\u00e9m de controlar todos os seus par\u00e2metros (capacidade da bateria, voltagens e frequ\u00eancias de entrada e sa\u00edda, etc.). N\u00e3o s\u00f3 se pode controlar o SAI ligado ao nosso PC, mas tamb\u00e9m a rede completa e, inclusive, permite o controlo remoto via Internet. O software \u00e9 compat\u00edvel com a maioria dos S.O. existentes.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, a alguns SAIs pode-se ligar um m\u00f3dulo SNMP (Simple Network Management Protocol), um sistema que facilita a troca de informa\u00e7\u00e3o de administra\u00e7\u00e3o entre dispositivos de uma rede IP e permite aos administradores supervisionar o funcionamento de uma rede e dos seus SAIs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane183_f8e2ce-ff\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a><\/a><a><\/a><a><\/a><a>Um SAI precisa de manuten\u00e7\u00e3o?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Embora um SAI n\u00e3o necessite de manuten\u00e7\u00e3o profissional, \u00e9 necess\u00e1rio seguir algumas diretrizes para o seu correto funcionamento e para que a sua vida \u00fatil seja o mais longa poss\u00edvel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Condi\u00e7\u00f5es de localiza\u00e7\u00e3o e armazenamento<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Instale o SAI numa \u00e1rea protegida onde n\u00e3o esteja exposto \u00e0 humidade ou a mudan\u00e7as extremas de temperatura, livre do excesso de p\u00f3 e com um fluxo de ar adequado. Coloque o SAI a pelo menos 10 cm de outras unidades para evitar interfer\u00eancias. N\u00c3O utilize o SAI quando as condi\u00e7\u00f5es de temperatura e humidade estiverem fora dos limites especificados. (Consulte as especifica\u00e7\u00f5es para verificar estes limites)   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Antes de o armazenar, carregue a bateria durante 5 horas. Mantenha o SAI protegido e na posi\u00e7\u00e3o vertical, num local seco e fresco.<br\/>N\u00e3o mantenha a unidade armazenada mais de 3 meses sem liga\u00e7\u00e3o \u00e0 rede el\u00e9trica. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Durante o armazenamento, recarregue a bateria de acordo com o seguinte quadro:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Temperatura de armazenamento<\/strong><\/td><td><strong>Frequ\u00eancia de recarga<\/strong><\/td><td><strong>Dura\u00e7\u00e3o da carga<\/strong><\/td><\/tr><tr><td>-25\u00b0C &#8211; 40\u00b0C<\/td><td>A cada 3 meses<\/td><td>1-2 horas<\/td><\/tr><tr><td>40\u00b0C &#8211; 45\u00b0C<\/td><td>A cada 2 meses<\/td><td>1-2 horas<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Liga\u00e7\u00e3o \u00e0 rede e carga<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para um melhor resultado, sugerimos carregar a bateria pelo menos durante 4 horas antes de a usar pela primeira vez. O SAI carrega a sua bateria enquanto est\u00e1 ligado \u00e0 rede el\u00e9trica. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Descarregar a bateria de vez em quando nos modelos off-line e interativos. Aconselha-se faz\u00ea-lo uma vez por m\u00eas ou a cada dois meses. A forma mais simples de o descarregar \u00e9 ligar o SAI sem o ligar \u00e0 rede el\u00e9trica.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Capacidade de carga<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o sobrecarregar o SAI. A carga m\u00e1xima aconselhada \u00e9 de 70%-75% da capacidade do SAI, sendo o recomend\u00e1vel uma carga de 50%-60% da carga suportada. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o ligar dispositivos eletr\u00f3nicos dom\u00e9sticos (como ventoinhas) ou impressoras laser. Poderiam causar danos ao SAI. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Limpeza<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para os equipamentos que disponham de ventoinhas, \u00e9 conveniente que, de tempos a tempos, se verifique o estado das ventoinhas, com o SAI desligado e desconectado da rede el\u00e9trica, aspirar as ventoinhas sempre do exterior do SAI, nunca se deve abrir o SAI para a sua limpeza.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>CUIDADO: NUNCA ligue uma impressora laser ou um scanner \u00e0 unidade SAI. Pode danificar a unidade. <\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-16 kt-pane183_403dfa-5f\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a><\/a><a><\/a><a><\/a><a><\/a><a>Qual \u00e9 a vida \u00fatil de um SAI?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">A maioria dos SAIs pode durar mais de 5 anos em uso, mas aconselha-se mudar as baterias aproximadamente a cada 3 anos. H\u00e1 que ter em conta que a vida das baterias diminui se n\u00e3o estiverem em funcionamento, de modo que, se o SAI estiver armazenado sem ser usado, aconselha-se carregar e descarregar as baterias periodicamente. Em equipamentos grandes, a vida \u00fatil aumenta e pode chegar a 10 ou mesmo 20 anos.  <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane183_0349aa-9c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><\/a><a><\/a><a><\/a><a><\/a><a><\/a><a><\/a><a>Qual \u00e9 a garantia de um SAI?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">A garantia, dependendo dos modelos, \u00e9 de 2 ou 3 anos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As r\u00e9guas de prote\u00e7\u00e3o, os AVR, os SAIs Off-Line e Interativos, e os SAIs On-Line de at\u00e9 3 kVA, <strong>destinados ao utilizador final<\/strong>, contam com 3 anos de garantia na eletr\u00f3nica e 2 anos nas baterias, sempre que estas sejam utilizadas em condi\u00e7\u00f5es normais. \u00c9 importante considerar que as baterias s\u00e3o consum\u00edveis, e aquelas submetidas a um n\u00famero excessivo de ciclos de carga e descarga ou utilizadas em cen\u00e1rios distintos dos prescritos para o uso do SAI estar\u00e3o exclu\u00eddas da garantia. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os SAIs On-Line a partir de 3 KVAs, <strong>dirigidos ao setor industrial<\/strong>, t\u00eam uma garantia de 2 anos em eletr\u00f3nica e baterias. \u00c9 importante considerar que as baterias s\u00e3o consum\u00edveis, e aquelas submetidas a um n\u00famero excessivo de ciclos de carga e descarga ou utilizadas em cen\u00e1rios distintos dos prescritos para o uso do SAI estar\u00e3o exclu\u00eddas da garantia. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esta garantia inclui as pe\u00e7as de substitui\u00e7\u00e3o e a repara\u00e7\u00e3o, sempre que a avaria n\u00e3o seja devida a um mau uso do SAI, manuten\u00e7\u00e3o inadequada ou a fen\u00f3menos naturais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>garantia inclui o transporte<\/strong> do SAI ao centro t\u00e9cnico LAPARA para repara\u00e7\u00e3o e devolu\u00e7\u00e3o ao cliente sempre que seja necess\u00e1rio e esteja justificado. \u00c9 importante ter em conta que <strong>ser\u00e1 enviada uma ag\u00eancia de transporte<\/strong> independente para recolher o material avariado. No entanto, se por circunst\u00e2ncias externas de for\u00e7a maior n\u00e3o for poss\u00edvel realizar a recolha, os prazos poder\u00e3o ser alargados. A ag\u00eancia de transporte far\u00e1 uma primeira tentativa de recolha e, em caso de aus\u00eancia, ser\u00e1 agendada uma segunda tentativa. A partir da segunda tentativa falhada, o cliente dever\u00e1 enviar-nos o SAI avariado pelos seus pr\u00f3prios meios.     <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O prazo m\u00e1ximo estipulado para a repara\u00e7\u00e3o \u00e9 de um m\u00eas a partir do in\u00edcio do processo de garantia, embora, na maioria dos casos, o tempo de repara\u00e7\u00e3o n\u00e3o exceda os 10 dias. <\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id183_cf8bd3-39 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id183_cf8bd3-39 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id183_cf8bd3-39 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px 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.wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9[data-kb-block=\"kb-adv-heading183_19e109-f9\"]{max-width:800px;margin-right:auto;margin-left:auto;margin-top:0px;margin-bottom:0px;text-align:center;font-size:var(--global-kb-font-size-lg, 2rem);line-height:1.1;font-style:normal;letter-spacing:-1px;}.wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9[data-kb-block=\"kb-adv-heading183_19e109-f9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9[data-kb-block=\"kb-adv-heading183_19e109-f9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9, .wp-block-kadence-advancedheading.kt-adv-heading183_19e109-f9[data-kb-block=\"kb-adv-heading183_19e109-f9\"]{font-size:20px;}}<\/style>\n<h2 class=\"kt-adv-heading183_19e109-f9 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading183_19e109-f9\">Falamos do seu projeto?<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4, .wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4[data-kb-block=\"kb-adv-heading183_dbab82-e4\"]{max-width:800px;margin-right:auto;margin-left:auto;margin-top:var(--global-kb-spacing-sm, 1.5rem);text-align:center;font-size:20px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4[data-kb-block=\"kb-adv-heading183_dbab82-e4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4[data-kb-block=\"kb-adv-heading183_dbab82-e4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4, .wp-block-kadence-advancedheading.kt-adv-heading183_dbab82-e4[data-kb-block=\"kb-adv-heading183_dbab82-e4\"]{font-size:18px;}}<\/style>\n<p class=\"kt-adv-heading183_dbab82-e4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading183_dbab82-e4\">Contacte a nossa equipa e receba aconselhamento profissional para a sua infraestrutura de voz, dados e UPS. Ajudamo-lo a encontrar a melhor solu\u00e7\u00e3o para a sua empresa, sem compromisso. <\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns183_d90368-1e{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns183_d90368-1e .kt-button{font-weight:normal;font-style:normal;}.kt-btns183_d90368-1e .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns183_d90368-1e .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns183_d90368-1e .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns183_d90368-1e .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns183_d90368-1e .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns183_d90368-1e .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns183_d90368-1e .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns183_d90368-1e\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn183_aae1c8-9f.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn183_aae1c8-9f kt-btn-size-standard kt-btn-width-type-auto wp-block-button__link kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn kb-preset--theme-base\" href=\"https:\/\/www.laparaups.com\/pt-pt\/contacto\/\"><span class=\"kt-btn-inner-text\">solicitar informa\u00e7\u00e3o<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>faq Perguntas Frequentes Reunimos as perguntas mais habituais para que encontre respostas r\u00e1pidas e claras. E se ainda tiver alguma d\u00favida, contacte-nos: teremos todo o gosto em ajudar. Falamos do seu projeto? Contacte a nossa equipa e receba aconselhamento profissional para a sua infraestrutura de voz, dados e UPS. Ajudamo-lo a encontrar a melhor solu\u00e7\u00e3o&#8230;<\/p>\n","protected":false},"author":3,"featured_media":10520,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-10518","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":["https:\/\/www.laparaups.com\/wp-content\/uploads\/2021\/11\/FAQ-1024x511.jpeg",1024,511,true],"author_info":{"display_name":"Nacho","author_link":"https:\/\/www.laparaups.com\/pt-pt\/author\/nacho\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/pages\/10518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=10518"}],"version-history":[{"count":7,"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/pages\/10518\/revisions"}],"predecessor-version":[{"id":11564,"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/pages\/10518\/revisions\/11564"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/media\/10520"}],"wp:attachment":[{"href":"https:\/\/www.laparaups.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=10518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}